Download Incident Management Playbook
January 2024 Edition

Don't live in fear of a cybersecurity incident.

​Considering the number of cybersecurity breaches that continue growing exponentially, every organization must have a complete cybersecurity incident response process, including a formal policy and procedure. Having to manage an incident process is not a matter of "if" but "when." 

Most organizations require a formal incident response plan to satisfy either legislative or client specific requirements.

Since many organizations have not yet developed and implemented a formal incident management and response plan, the following playbook template was developed to help businesses manage the process and recover from cybersecurity incidents with knowledge and grace.

Having a comprehensive incident response policy and procedure will help you to demonstrate that you are taking risk management very seriously. This way, you position yourself above your competition by exerting confidence, and will most definitely win more business.

You will minimize the likelihood of costly fines in the event, and a security incident takes place. You'll also reduce the risks of being at fault as long as you had a documented process and your employees were familiar with it.

Download the comprehensive Cybersecurity Incident Management Playbook template today to better protect your organization.

When Should You Use an Incident Management and Response Plan?
  • Data Breaches - Unauthorized access to sensitive data.
  • Ransomware Attacks - Malware that encrypts data, demanding a ransom for its release.
  • Phishing Attacks - Deceptive emails or communications to steal sensitive information.
  • Insider Threats - Malicious activities conducted by employees or associates.
  • Denial of Service (DoS) Attacks - Efforts to make a network or service unavailable.
  • Advanced Persistent Threats (APTs) - Prolonged and targeted cyberattacks.
  • Malware Infections - Software designed to harm or exploit systems and data.
  • Physical Security Incidents - Unauthorized physical access to facilities.
  • Compliance Violations - Breaches of legal or regulatory requirements.
  • Lost/Stolen Devices - Missing devices containing sensitive information.

​Effective incident response to these issues requires a structured approach to detect, contain, eradicate, and recover from the incident, along with efforts to prevent future occurrences.

When to invoke the Incident Response Plan.
  • Data Breaches - Unauthorized access to sensitive data.
  • Ransomware Attacks - Malware that encrypts data, demanding a ransom for its release.
  • Phishing Attacks - Deceptive emails or communications to steal sensitive information.
  • Insider Threats - Malicious activities conducted by employees or associates.
  • Denial of Service (DoS) Attacks - Efforts to make a network or service unavailable.
  • Advanced Persistent Threats (APTs) - Prolonged and targeted cyberattacks.
  • Malware Infections - Software designed to harm or exploit systems and data.
  • Physical Security Incidents - Unauthorized physical access to facilities.
  • Compliance Violations - Breaches of legal or regulatory requirements.
  • Lost/Stolen Devices - Missing devices containing sensitive information.

​Effective incident response to these issues requires a structured approach to detect, contain, eradicate, and recover from the incident, along with efforts to prevent future occurrences.

This playbook helped:

Download the Incident Management Playbook