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How to Prevent Departing Employees from Departing with Your Organization’s Data
The practice of departing employees departing with their employers’ data has recently been highlighted in the latest case that sprung from one of the biggest tech companies Apple.
A special agent at the Federal Bureau of Investigation (FBI) recently filed a criminal complaint before the US District Court for the Northern District of California against a former Apple employee, alleging that the former Apple employee who worked as a hardware engineer on the company’s autonomous vehicle development team stole trade secrets from the company.
According to the FBI special agent, because of the former employee's role on Apple’s autonomous vehicle development project, he was granted broad access to secure and confidential internal databases containing trade secrets and intellectual property for the project.
After returning from a paternity leave, the said employee, according to the FBI special agent, resigned saying that he plans to move back to his home country and he also plans to work with another company also working in the field of autonomous vehicle technology.
The said employee turned over all Apple-owned devices and Apple's security then disabled his remote network access, badge privileges, network access and other employee accesses.
The criminal complaint revealed that data from Apple’s security team showed that days prior to his resignation, the former Apple employee’s network activity increased exponentially compared to the prior two years of his employment. On the evening two days prior to his resignation, the employee was shown via CCTV footage entering the autonomous vehicle software and hardware labs and leaving the building less than an hour later carrying a large box.
The criminal complaint also disclosed that in an interview with Apple security attorney and Apple employee relations representative, the accused former employee of Apple admitted downloading data to a non-Apple device, one that's owned by his wife, because he has "interest in platforms and wanted to study the data on his own." The accused also admitted to FBI agents of taking files from Apple’s autonomous vehicle development project and transferring the files to a non-Apple digital device, owned by his wife.
Files recovered from the non-Apple device included a 25-page document containing schematics for one of the circuit boards that form Apple's proprietary infrastructure technology for its autonomous vehicle development project.
FBI agents arrested the said Apple's former employee at the San Jose International Airport as he was about to leave the country.
Prevalence of Departing Employees Stealing or Leaking Corporate Data
The case filed against a former Apple employee is just one of the many cases of departing employees departing with their employers’ data.
In 2014, a Federal Court of Australia found sufficient evidence that a former employee of Leica Geosystems Pty Ltd copied 190,000 files from the company’s computers the day before he resigned. The files copied by the former employee included numerous source codes representing the core of the company’s intellectual property. The Federal Court of Australia ordered the said employee to pay AUD$50,000 to his former employer as fine for his misconduct.
In 2015, an employee of BlueScope, after learning she was to be terminated, downloaded 40 gigabytes of company documents. The company filed legal actions in the Federal Court of Australia and Singapore to stop the information falling into the hands of its competitors. BlueScope and the former employee reached a confidential settlement. The Federal Court of Australia, meanwhile, permanently restrained the BlueScope’s former employee from using the data that’s in her possession.
A survey conducted by Biscom showed the prevalence of departing employees departing with their employers’ data. The Biscom survey showed the following alarming findings:
Data Leak Prevention
1. Limit Employee Access to Data
Only give employees access to data needed to get their jobs done. For instance, engineers don’t need access to CRM systems.
2. Encrypt Critical Corporate Data
Ensure that critical corporate data, whether data is in-transit, at-rest and in-use, must be encrypted. Encryption ensures that even when there’s data breach, the data will remain useless.
3. Establish Regular IT Audits
While automated, preventative controls are the best defense, no technology is perfect. Establishing regular IT audits performed by an independent third-party will help you detect any outliers and detect data leaks and internal fraud early on. Such audits generally include
4. Require Appropriate Authentication for Critical Content
Accessing critical content must require not just a username and password but also multi-factor authentication. When critical content is being accessed, it also helps that approval must be secured first or an alert must be given to a compliance officer.
5. Regularly Monitor Network Activities
Unusual volume of downloaded data and non-office hours data access are examples of network activities that should be monitored. Said network activities are red flags for unauthorized activities and should be checked.
6. Keep Critical Data Offline
Don't store information vital to your organization, especially trade secrets, on any device that connects to the internet.
7. In-Person Data Security and Privacy Training
One of the means, though not a cure-all approach, of preventing departing employees from stealing corporate data is by providing an in-person data security training the moment the employee is hired.
One training session isn't enough. It's best to regularly remind employees about safeguarding company’s data by implementing a regular, formal cybersecurity awareness training. In addition to the in-person data security and privacy training, a confidentially or non-disclosure provision has to be included in the employment contracts.
8. Don’t Give Employees Administrator Privileges
Don’t give employees administrator rights for the company-supplied computers or devices. Giving them administrator privileges allows them to install malicious software (malware) that could lead to unauthorized access to information vital to your organization.
When you need help with either establishing regular IT Audits or performing data leakage assessments, help is a phone call away. Contact us today and protect your business.
Steve E. Driz, I.S.P., ITCP