Why Small Businesses are at Risk of Cyberattacks

Launching a small business is hard work. It takes months of planning, research, marketing and strategizing. It demands commitment, sweat, possibly even tears.

But once you have that enterprise up and running, the realization that you’ve carved your own niche in a highly-competitive marketplace makes it all worth it.

Imagine you’ve gone through this process. Imagine you’ve invested all your energy, resources and money into building a small business. Imagine you’re feeling confident in your brand and excited for what the future holds.

Now, imagine how devastated you’d feel if your company was attacked by a cybercriminal.

Sadly, it’s a common occurrence — and expensive. Research shows 43 percent of cyberattacks target small businessesand data hacks can cost in excess of $250,000in extreme cases.

A large-scale cyberattack can leave your small business facing real financial difficulties, expose your valuable data and prompt your clients to wonder how safe their information is in your hands.

Needless to say, this chain reaction can have a crushing impact on your small business. It could cause extensive disruptions to your workflow, triggering delays and adding friction to your client relationships.

So, why do hackers target small businesses? And what can you do to help safeguard your growing enterprise from their attacks?

A Complacent Approach to Cybersecurity

One reason hackers tend to target small businesses is complacency.

Not every emerging company falls into this camp, of course — some do take a strict approach to securing their network. However, it’s not uncommon to find small-business owners believing themselves to be ‘too small’ for hackers to target.

This mindset can be dangerous. It’s the very thing hackers will bank on to gain access to your system.

A Lack of Investment

Another issue is the lack of funds to finance high-quality cybersecurity solutions — and that’s understandable. After all, you have so much to cover already. Salaries. Rent. Equipment. The list goes on and on.

But cybersecurity must be a priority for your small business. Never underestimate hackers’ ruthlessness: a company without the money to pay for effective safeguards or a real grasp of how vulnerable they are is an ideal target. Criminals see an ill-informed, ill-prepared enterprise as low-hanging fruit.

Don’t make their ‘work’ easier. Don’t give them any obvious vulnerabilities to exploit.

Small Businesses are More Likely to Pay Ransoms

Ransomware has been a growing threat to companies of all sizes in the past year or so. Hackers essentially lock businesses out of their own systems (or, at least, parts of it) and demand money in exchange for their freedom.

Businesses don’t have to pay up to get full access again, as experts can help. However, small companies who may be a little less educated on the topic will believe handing the money over is the only way out of the situation.

They could also feel as if being unable to continue on track will put them out of business.

Untrained Staff Fall Prey to Phishing Scams

Hackers see small businesses as ripe targets as their staff may not be aware of common malware attacks and phishing scams. They may not recognize the warning signs of, say, infected email attachments or dangerous links.

This can open the door to data breaches, ransomware and more. Any employees responsible would no doubt feel incredibly guilty as their colleagues and clients face the consequences of their mistake.

But it’s not just their fault: it’s down to small businesses to make sure proper education and training is in place to maximize workers’ knowledge, boost vigilance and minimize threat levels.

How can Small Businesses Protect Themselves Against Cyberattacks?

As a small-business owner, there are multiple steps you can take to protect your company, your employees and your clients from possible cybersecurity risks.

Implement a strict password strategy

We all have numerous passwords for online accounts. Maybe you have one or two for your banking. Perhaps a few more for streaming services (Netflix, Hulu etc.). You’ll probably have others for social networks too (Facebook, Twitter, Instagram, WhatsApp to name just a few).

It’s hard to keep track of these. That’s why so many of us use the same single password for every account — and that’s dangerous. Because if a hacker cracks it, they’ll have access to everything else too.

You can’t afford to make the same mistake with your business’s security. Make sure your team members understand just how important unique passwords are for the tools they use on a daily basis. They should create passwords including a mix of lowercase and uppercase characters, numbers and symbols.

This takes more time and can feel like a hassle, but it’s well worth it for added peace of mind. Make sure to change passwords once or twice a month, if not more often.

Invest in expert training

Consider bringing a cybersecurity expert into your business to train your employees on effective steps they can take to minimize their risk of exposing data to criminals.

This can make a big difference and empower workers with the confidence to remain vigilant at all times. If every member of the team knows how to identify a potential threat and take action to avoid it, your small business will be much safer against cyberattacks.

Be careful with authorizations

Sadly, cyberattacks may not originate from outside your business — they could be the work of an employee.

This may be an individual with a grudge or simply someone who’s incompetent. Whatever the reason, internal threats can be prevented by reviewing your authorization strategy.

Take care to only grant your most trustworthy, reliable employees access to sensitive data. Monitor your team’s activities and update your cybersecurity measures on a regular basis.

Every small business must take cyberattacks seriously. Never assume you’re not at risk just because there are so many bigger targets to aim for — this complacency and lack of preparation could be a hacker’s way in.

Trust our experts to provide all the help you need with your small business’s cybersecurity.

Contact us todayto discuss your options with a member of our team and subscribe to our newsletter for the latest essential updates.

Can Your Organization Survive a Cyberattack that Permanently Destroys Data?

Financial gain, either short-term or long-term, is often the motive of most cyber criminals. Some cyber criminals, however, aren’t after financial gain, but rather, they’re simply out to cause as much damage as possible.

The recent cyberattack at email service provider VFEmail shows an unconventional motive of simple destruction. Milwaukee-based VFEmail, founded in 2001, provides email service to businesses and individuals.

The first hints of the cyberattack on VFEmail came out last February 11, when the company’s Twitteraccount issued a series of tweets about the attack, starting with a tweet that said, “This is not looking good. All externally facing systems, of differing OS's and remote authentication, in multiple data centers are down.”

By 5 PM on February 11, the company declared on its website, “We have suffered catastrophic destruction at the hands of a hacker.” The company added that the attacker destroyed nearly two decades' worth of emails of all data in the US, both primary and backup systems.

The company further said that the attacker hasn’t asked for ransom. “Just attack and destroy," the company said. When asked about the identity of the attacker, VFEmail owner Rick Romero tweetedit could be "someone who had data they didn't want found or I really pissed off."

This recent cyber incident isn’t the first time that cyber criminals have targeted VFEmail. In a blog postdated November 4, 2015, Romero shared that a group of hackers threatened to launch a distributed denial-of-service (DDoS) on his email service if he doesn’t pay 5 Bitcoins.

True enough, after refusing to pay the ransom, VFEmail’s email service was disrupted by a DDoS attack prompting Romero to expose the group's extortion campaign. In 2017, the company’s email service was once again disrupted by a series of DDoS attacks, prompting the company to change to a new hosting provider. In 2018, the company’s email service was once again disrupted by a DDoS attack.

It isn’t clear what actually caused the latest cyberattack on VFEmail. What’s clear though is that the company’s nearly two decades' worth of emails of all data in the US, both primary and backup systems, are lost forever. 

Other Cases of Disruptive Cyberattacks

WannaCry and NotPetya

WannaCry and NotPetya are two examples of cyberattacks that were meant mainly to destroy. At the height of WannaCry attack on May 12, 2017, an estimated 300,000 computers in 150 countries were infected by WannaCry malicious software (malware). Six weeks after the WannaCry attack, NotPetya malware was launched although it didn’t have as much impact as WannaCry.

Both WannaCry and NotPetya exhibit the characteristics of a ransomware, a type of malware that’s designed to deny legitimate users access to computer files by encrypting these files. Similar to other ransomware, WannaCry and NotPetya attackers also demanded ransom from their victims, assuring them that once ransom is paid, the decryption key that would unlock the encrypted files would be given.

While exhibiting the characteristics of a ransomware, both WannaCry and NotPetya were later found to be wipers – malware whose sole purpose was to destroy. Both WannaCry and NotPetya are considered as wipers, not ransomware, as despite paying ransom to the attackers, the attackers wouldn’t be able to give the correct decryption key as they themselves have no way of determining who paid the ransom and who didn’t. 

Shamoon

Shamoon is another malware whose main purpose is destruction. In December 2018, Italian oil services firm Saipemreported that its servers based in the Middle East, India, Aberdeen and, in a limited way, Italy were infected by a variant of Shamoon malware. As typical effects of the Shamoon malware, Saipem said in a statement, the infection resulted in the "cancellation of data and infrastructures." Days after the statement, the company’s head of digital and innovation, Mauro Piasere, told Reutersthat the attack crippled between 300 and 400 servers and up to 100 personal computers out of a total of about 4,000 Saipem machines.

According to Symantec, the latest version of Shamoon is far more destructive than the original Shamoon as the latest version has a new, second piece of wiping malware called “Trojan.Filerase,” a malware that deletes and overwrites files on the infected computer; while the original Shamoon malware itself erases the master boot record of the computer, rendering the computer unusable.

Because of the Filerase malware in the latest Shamoon version, Symantec said, recovery becomes impossible, compared to the older version of Shamoon in which the “files on the hard disk may be forensically recoverable.”

Prevention

Here are some cybersecurity best practices in order to help prevent or minimize the effects of destructive cyberattacks – attacks that are meant to destroy:

Keep All Software Up-to-Date

Installing the latest patch or security update in a timely manner is one of the ways to keep destructive attacks at bay. Patches or security updates fix known security vulnerabilities that are likely to be exploited by cyber criminals.

Back-up Important Data

Similar to safeguarding your organization’s data from natural disasters, including fire and flood, having a back-up of important data will enable your organization to bounce back from a debilitating destructive cyberattack.

Practice Network Segmentation

It’s also important to practice network segmentation – the process of dividing your organization’s network into subnetworks. Network segmentation ensures that in case an attacker is able to infiltrate one of your organization’s network, the other networks won’t be affected.

Why Nonprofits Are Easy Targets for Phishing Attacks

Cybersecurity was once low on the list of priorities of nonprofit organizations. Times are, however, changing. In recent years, nonprofit organizations have become an easy target for phishing attacks.

In a 2018 study that was drawn from a data set of more than 6 million users, KnowBe4found that nonprofit organizations have the highest percentage of “phish-prone” employees in large organizations (1,000 or more employees) category. The phish-prone percentage is determined by KnowBe4 by the number of employees that open a malicious attachment or click a malicious link in a simulated phishing email.

What Is Phishing Attack?

Phishing attack is a type of cyberattack that uses a fraudulent email as a weapon. An email used for a phishing attack appears to come from a reputable source. This email, however, is a fraudulent one.

A phishing email comes with a malicious attachment or malicious link. When the malicious attachment in a phishing email is downloaded, it installs a malicious software (malware) into the email receiver’s computer. In case the malicious link in a phishing email is clicked, this leads the email receiver to a fake website coaxing the receiver to reveal confidential information or this scam site could be used to download malware into the victim’s computer.

Why Nonprofit Organizations Are Targeted?

Nonprofit organizations are repositories of critical data, including benefactors’ names, addresses and credit card details, as well as critical data of clients and proprietary information as in the case of nonprofit research organizations.

Aside from donations from individuals, nonprofits are entrusted by governments with significant financial and social responsibilities. In some local governments, some of the top contractors are nonprofits with contracts worth millions.

Holding said critical information and funds make nonprofit organizations attractive to cybercriminals.

While nonprofit organizations face the same security risks as for-profit organizations, nonprofits generally lag behind for-profit organizations in terms of implementing policies and practices necessary in securing their IT systems. Cybercriminals have come to realize that nonprofits lack the resources in implementing cybersecurity best practices, making them easy targets for phishing attacks. 

How Phishing Attacks Impact Nonprofits?

Here are two ways by which phishing attacks impact nonprofit organizations:

1. Ransomware Attacks

Ransomware is a type of malware that denies victims access to their computer files until a ransom is paid. Ransomware is often spread through phishing emails.

In March 2016, four computers at the Ottawa Hospital, a nonprofit, public university teaching hospital, were infected with the ransomware called “WinPlock”. Kate Eggins, the institution’s director of media relations, told IT World Canadathat four staff at the institution each clicked a phishing email which resulted in the installation of the WinPlock ransomware.

According to Microsoft, WinPlock ransomware encrypts files, denying users access to their files. After encrypting the computer files, this ransomware displays a ransom note that asks for one Bitcoin as ransom payment.

2. Business Email Compromise (BEC) Attacks

Business Email Compromise (BEC), also known as CEO fraud, is a form of a phishing attack where an attacker impersonates an executive of an organization, oftentimes the CEO, thus the name CEO fraud, and attempts to trick an employee authorized to make payments into paying a fake invoice or making an unauthorized money transfer from the organization’s bank account to the fraudster’s bank account.

Nonprofit organization Save the Childrenin its 2017 tax report revealed that in April 2017, an unknown cyber attacker or attackers impersonating as an employee of the institution tricked the institution into transferring money worth $997,400 to a fraudulent organization in Japan on the belief that the money would be used to purchase solar panels for health centers in Pakistan.

Save the Children said that by the time the scam was found out in May 2017, the transferred funds could no longer be recovered. Save the Children told the Boston Globethat the attackers deceived the institution into transferring nearly $1 million to a fraudulent organization in Japan by breaking into an email account of an employee of the institution and by creating false invoices and other documents.

The U.S. Federal Bureau of Investigation (FBI)reported that between the period of October 2013 to May 2016, BEC attackers pocketed nearly USD $3.1 billion from 22,143 victims worldwide. The FBI said that in addition to compromising legitimate emails, attackers carry out BEC attacks by using spoofed emails – those that closely mimic legitimate emails, for instance, using the spoofed email abc-company.com based on a 

legitimate email of abc_company.com.

How Can Non-profits Prevent Phishing Attacks?

Here are some cybersecurity measures in order to protect your organization from phishing attacks:

• Use email authentication technology that prevents phishing emails from reaching your organization’s inboxes.

• Create intrusion detection system rules that flag emails with extensions that are similar to your organization’s email.

• Never allow non-IT staff to install software on their work computers to prevent accidental installation of malware, such as ransomware.

• Scrutinize all emails requesting for money transfer or requests for confidential information to determine if the requests are legitimate. If you’re unsure whether an email request is legitimate, verify it by talking to the email sender via phone or in person.

And Finally, Alert Your Staff About Phishing Attacks

Phishing scammers are constantly changing their tactics. During your organization’s regular cybersecurity training, include tips on how to spot the latest phishing schemes.

For instance, one typical characteristic of a phishing email is it gives an urgent vibe, pressuring the email receiver via the email subject to act now or something negative will happen.

When you need help with raising awareness and protecting your digital assets, speak with one of our cybersecurity and IT risk experts. Contact ustoday and subscribe to the newsletterto receive cybersecurity tips and important alerts.

Largest DDoS Attack by Packet Volume Unleashed

Cybersecurity software company Imperva recently uncovered the largest distributed denial-of-service (DDoS) attack by packet volume.

According to Imperva, in early January, this year, the company’s DDoS protection service mitigated a DDoS attack against one of its clients which unleashed more than 500 million packets per second. This DDoS attack unleashed the most packets per second ever recorded.

What Is Packets Per Second (PPS)?

Packets per second (PPS) measures the forwarding rate – referring to the number of network packets that can be processed by networking equipment such as a router. Forwarding rate is often confused with throughput rate, also known as bandwidth.

Throughput rate refers to the amount of data that can travel through your internet connection. While forwarding rate is measured by PPS, throughput rate is measured by bits per second (bps) or Gigabits per second (Gbps).

In layman’s terms, throughput rate can be likened to the weight capacity of an elevator, while the forwarding rate can be likened to the maximum number of people permitted inside the elevator. Similar to humans, network packets come in different sizes and shapes. Similar to the difficulty of knowing how many people will fit into an elevator due to the differences in sizes and shapes, there are no real means of knowing how many network packets make a gigabit.

Protocol DDoS Attacks versus Volumetric DDoS Attacks

For years, DDoS protection service providers and clients have focused on throughput attacks, also known as volumetric DDoS attacks or bandwidth-intensive attacks. Forwarding attacks, also known as protocol DDoS attacks or PPS attacks, meanwhile, are given less attention.

Protocol DDoS Attacks 

Protocol DDoS attack is a type of attack that goes after server resources directly. This type of attack is measured by packets per second (PPS). If the packets-per-second rate is large enough, the server will crash.

One of the ways by which attackers crash servers in a protocol DDoS attack is through syn flood. In a syn flood DDoS, an attacker exploits part of the normal TCP three-way handshake, consuming resources on the targeted server and rendering it unresponsive.

TCP, which stands for transmission control protocol, refers to the protocol which defines how computers send packets of data to each other. The attacker in syn flood DDoS sends TCP connection requests faster than the targeted computer can process them, causing network saturation.

According to Imperva, the syn flood DDoS that the company’s DDoS protection service mitigated in early January, this year was “augmented by a large syn flood (packets of 800-900 bytes)”. Imperva added, “The source ports and addresses of the traffic sent to our customer’s server were highly randomized and probably spoofed.”

Volumetric DDoS Attacks

In a volumetric DDoS attack, an attacker sends voluminous traffic to a site to overwhelm its bandwidth. The DDoS attacks proliferated by Mirai are examples of volumetric DDoS attacks.

Mirai is a malicious software (malware) that infects computers, in particular, internet of things (IoT) devices such as routers, using factory default login and password combinations. The first version of Mirai infected hundreds of thousands of IoT devices using factory default login and password combinations.

Once infected with Mirai malware, these compromised IoT devices are then turned into a botnet – an army of infected IoT devices controlled by an attacker or attackers to conduct malicious activities such as DDoS attacks. The creator of Mirai made the source code of this malware publicly available, enabling others to use this malware for their own means.

According to the UK National Crime Agency (NCA), Daniel Kaye from Egham, Surrey operated his own Mirai botnet, composed of a network of infected Dahua security cameras, to carry out DDoS attacks on Lonestar, the largest Liberian internet provider. The NCA said that the traffic from Kaye’s Mirai botnet was so high in volume that it disabled internet access all over Liberia in November 2016. A UK court recently sentenced Kay to 2 years and 8 months for this cybercrime.

Another way by which attackers launch volumetric DDoS attack is through memcached – a database caching system for speeding up websites and networks. Memcached isn’t supposed to be exposed to the public internet. Arbor Networks, however, reported on February 27, 2018 that many memcached had been deployed worldwide with no authentication protection, leaving them vulnerable for attackers to exploit.

On February 28, 2018, popular code repository GitHubreported that its site was unavailable for few minutes as a result of a memcached-based DDoS attack which peaked at 1.35Tbps via 126.9 million packets per second.

Memcached attack works by sending spoofed requests to vulnerable servers. These vulnerable servers then respond with a larger amount of data than the spoofed requests, magnifying the volume of traffic.

Unlike Mirai which needs to infect vulnerable devices, DDoS attacks using the memcached approach only need to spoof the IP address of their victim and send small queries to multiple memcached servers. According to Akamai, memcached can have an amplification factor of over 500,000, which means that a 203 byte request results in a 100 megabyte response.

How to Prevent DDoS Attacks

While PPS and bandwidth-intensive DDoS attacks are both highly destructive or damaging to victims, in terms of mitigation, these two differ.

In the case of the GitHub DDoS attack, while it was considered as the largest DDoS attack ever at the time, which peaked at 1.35Tbps; the unleashed packets per second, meanwhile, was only 126.9 million – 4 times lesser than the volume of packets in the recent DDoS attack uncovered by Imperva.

"For a DDoS protection or mitigation service, mitigating a high PPS attack can be its Achilles heel, while a bandwidth-intensive attack can be much easier to handle, even with hundreds of gigabits per second, if it is composed of a smaller number of large-sized packets,” Imperva said.

The Driz Group is Imperva’s partner and can help your organization to mitigate DDoS attacks in a matter of minutes. Contact ustoday and protect your infrastructure and sensitive information.

3 Most Common Web Application Security Vulnerabilities

Almost all organizations today have an online presence, mostly in the form of an official website. While these websites open a window of opportunities for organizations, these same websites are at times a bane to organizations as these are becoming attractive targets for cyber attackers.

What Are Web Application Security Vulnerabilities?

One of the ways by which cyber attackers wreak havoc on corporate websites is by exploiting the security vulnerabilities in web applications.

Web applications, also known as web apps, refer to software programs that run in a web browser. A web application can be as simple as a contact form on a website or a content management system like WordPress. Web application security vulnerabilities, meanwhile, refers to system flaw or security weakness in a web application.

Web applications are gateways to a trove of data that cyber attackers find attractive and easy to steal. Every time website visitors sign up for an account, enter their credentials or make a purchase via an official corporate website, all this data, including personally identifiable information, is stored on a server that sits behind that web application. Exploiting a security vulnerability in a web application allows attackers to access the data stored on that server.

Imperva, in its “State of Web Application Vulnerabilities in 2018”, reported that the overall number of new web application vulnerabilities in 2018 increased by 23%, that is, 17,308 web application vulnerabilities, compared to 2017 with only 14,082 web application vulnerabilities.

Most Common Web Application Security Vulnerabilities

Here are the 3 most common security vulnerabilities affecting web applications:

1. Injections

Based on Imperva’s data, the number one web application vulnerability in 2018 was injection, representing 19% of the web application vulnerabilities last year. In an injection attack, an attacker inserts or injects code into the original code of a web application, which alters the course of execution of the web app.

According to Imperva, the preferred method of attackers last year to inject code into web applications was remote command execution (RCE) with 1,980 vulnerabilities.

Remote command execution allows an attacker to remotely take over the server that sits behind a web application by injecting an arbitrary malicious code on the web app. The Equifax data breach that exposed highly sensitive data of millions of U.S. customers, as well as thousands of U.K. and Canadian consumers, is an example of a cyberattack that used the injection method, in particular, remote command execution.

Attackers gained access to the data of millions of Equifax’ customers by exploiting the vulnerability designated as CVE-2017-5638in the web application used by the company. At the time of the attack, Equifax then used an outdated Apache Struts, a popular open source framework for creating enterprise-grade web applications.

Despite the advisory from the Apache Software Foundation, the organization that oversees leading open source projects, including Apache Struts, to update the software to the latest version, Equifax failed to do so, leading the attackers to breach the sensitive data of millions of the company’s customers.

On March 7, 2017, the Apache Software Foundation issued a patch or security update for CVE-2017-5638 vulnerability. On May 13, 2017, just a few days after the CVE-2017-5638 patch was released, attackers started their 76-day long cyberattack on Equifax, this according to the findings of the U.S. House Oversight Committee.

2. Cross-Site Scripting

The second most common web application vulnerability is cross-site scripting. According to Imperva, cross-site scripting ranked as the second most common vulnerability in 2018, representing 14% of the web application vulnerabilities last year. 

Cross-site scripting, also known as XSS, is a type of injection in which malicious code is inserted into a vulnerable web application. Unlike injection in general, cross-site scripting particularly targets web visitors.

In a cross-site scripting attack scenario, an attacker, for instance, embeds an HTML tag in an e-commerce website’s comments section, making the embedded tag a permanent fixture of a webpage, causing the browser to read the embedded tag together with the rest of the original code every time the page is opened, regardless of the fact that some site visitors don’t scroll down to the comments section.

The injected HTML tag in the comments section could activate a file, which is hosted on another site, allowing the attacker to steal visitors’ session cookies – information that web visitors have inputted into the site. With the stolen session cookies of site visitors, attackers could gain access to the visitors’ personal information and credit card data.

3. Vulnerabilities in Content Management Systems

Imperva’s State of Web Application Vulnerabilities in 2018 also showed attackers are focusing their attention to vulnerabilities in content management systems, in particular, WordPress.

Attackers are focusing their attention on WordPress as this content management system powers nearly one-third of the world’s website. Data from W3Techsshowed that as of late December, last year, WordPress usage account for 32.9% of the world’s websites, followed by Joomla and Drupal.

According to Imperva, the number of WordPress vulnerabilities increased in 2018 despite the slowed growth in new plugins. Imperva registered 542 WordPress vulnerabilities in 2018, the highest among the content management systems. The WordPressofficial website, meanwhile, reported that only 1,914 or 3% from the total 55,271 plugins were added in 2018.

Ninety-eight percent of WordPress vulnerabilities are related to plugins, Imperva reported. Plugins expand the features and functionalities of a website. WordPress plugins are, however, prone to vulnerabilities as with this content management system (being an open source software), anyone can create a plugin and publish it without security auditing to ensure that the plugins adhere to minimum security standards.

Web Application Attack Prevention

A web application firewall (WAF) is one of the best cybersecurity solutions that your organization can employ against web application vulnerabilities.

Trust the experienced team that protects hundreds of sites and applications. Protect your web application within 10-minutes and keep cybercriminals at bay. Get started today!

NASA Data Breach May Have Put Personnel Information at Risk

In December 2018, news broke of a data breachat NASA. This is just one of the many cybersecurity issues to strike large organizations and businesses in recent months, including Facebook, Marriott and more.

It’s believed the attack may have compromised personnel data, potentially making Social Security numbers vulnerable. The breach was first discovered in October, in servers containing personally-identifiable details of NASA staff, though it was kept from staff for nearly two months.

Obviously, this is a major problem that no doubt inspired dread in anyone who believed they may have been affected. Sadly, it’s an ongoing risk when hackers continue to utilize ever-more sophisticated techniques to bring networks down or simply steal valuable information.

At the time of writing, the extent of the breach was still unknown but was assumed to affect both current and former NASA personnel (including those connected to NASA as far back as 2006).

However, such a breach may not be a surprise to anyone following NASA closely, as its cybersecurity has been flagged for its flaws in the past. Its Office of Inspector General had indicated there were problems with NASA’s entire IT management and security processes overall — something that no company of any size can afford to overlook.

The Importance of Effective Cybersecurity

For something as vast and well-known as NASA, cutting-edge security is essential to both defend against and deter potential attacks. Not only is the data of personnel under threat, but NASA is involved in a large number of important projects, and any interference, delays or disruptions could have significant repercussions.

An audit conducted at NASA’s Security Operations Center (based in California) revealed that it was underperforming in multiple ways. A reportfrom the Office of Inspector General concluded that the Security Operations Center had ‘fallen short’ of its purpose: to act as the driving force behind NASA’s cybersecurity efforts.

Lapses in management can affect cybersecurity in every company: a proper structure must be established to address potential risks, ways to manage attacks when they happen and strategies for handling the aftermath.

The NASA breach demonstrates that even technological powerhouses, responsible for some of the most mind-bending feats in history, may still fall prey to cyber-attacks.

Common Cybersecurity Pitfalls

It’s vital that your business or organization takes steps to avoid common pitfalls that essentially open the door for hackers to step into your network and help themselves to almost anything they like. What are these dangers and how do you address them?

A lack of education

Sadly, human error is one of the biggest culprits in cybersecurity flaws. While we might all like to believe we’re smart enough to stay safe online, it’s easy to make small mistakes with big consequences.

Weak passwords increase a business’s risk of attack, and all employees should be made aware of this. Likewise, sharing sensitive data with others and falling for common phishing scams can all reduce your company’s security.

This is why comprehensive education is so essential today. Even if you have intelligent staff who know their way around all of your tools and software, they could still make one tiny error that brings your entire network down.

Data breaches can chase existing and prospective customers away to competitors offering greater stability. Research shows consumers expect companies to keep their details safe, and 70 percent would walk awayfrom a brand if their finances were affected by a data breach the business should have prevented.

Undertake expert training for all staff, at every level, to minimize cybersecurity dangers. When your employees know how to create strong passwords, keep sensitive data private and spot phishing risks, you can offer customers a higher standard of protection against threats.

Depending on outdated security

Don’t leave your security software outdated — make sure you always update to the latest version and take full advantage of the defenses it offers.

While it can be easy to assume any form of firewalls and other programs designed to keep you safe will repel attacks, that’s not the case. Cybercriminals are well-versed in tiny flaws and know how to exploit them to gain access to systems, no matter how minor such gaps may seem.

If you know your security is weaker than it should be and hackers could find an obvious way into your network, take steps to address it immediately. You can’t depend on outdated software to stop the most up-to-date attacks.

Physical security oversights

Not only is effective cybersecurity fundamental to protect your employees’ and customers’ data, but physical security is just as important.

Your business site must be equipped with the best protection you can afford. Surveillance cameras, alarms, sensors, smart locks — utilize anything and everything available to keep your workplace safe from unwanted visitors.

Why? Because apart from the obvious problems related to theft, any laptops, USB sticks, hard drives or devices stolen from your office could all contain invaluable data. Thieves may either use this themselves or sell it on to cybercriminals set to target your personnel or clients.

Untrustworthy employees

Certain members of staff could seize an opportunity to steal sensitive data from your system and pass it on to others.

This may be for profit or out of a malicious aim to disrupt your operations, perhaps if they feel they have been mistreated or are due to leave the company. Whatever the circumstances, anyone with access to important information could cause major problems for your business if left unchecked.

While such individuals can cover their tracks and avoid suspicion for a long time, make sure you stay vigilant. Encourage employees to be aware of potential risks posed by colleagues and understand how important it is to report any suspicions they have.

Looking to learn more about how effective cybersecurity can protect your business from hackers in 2019? Want to work with a team of cybersecurity experts with the tools, training and techniques to help your company’s system stay secure?

Just reach out and get in touch!

Mirai Botnet Operator Responsible for Cutting Off Internet Access of an Entire Country Jailed

A UK court recently sentenced to 2 years and 8 months 30-year-old Daniel Kaye for operating the Mirai botnet, which resulted in cutting off the internet access of the entire country of Liberia.

Kaye pleaded guilty in carrying out intermittent Distributed Denial of Service (DDoS) attacks on the Liberian telecommunications provider Lonestar MTN. According to Kaye, he was hired by a rival Liberian network provider and paid a monthly retainer to conduct intermittent DDoS attacks on Lonestar.

According to theUK National Crime Agency (NCA), from September 2016, Kaye started operating his own Mirai botnet, composed of a network of infected Dahua security cameras, to carry out intermittent DDoS attacks on Lonestar. In November 2016, the NCA said that the traffic from Kaye’s Mirai botnet was so high in volume that it disabled internet access all over Liberia.

The intermittent DDoS attacks on Lonestar, the NCA added, resulted in revenue loss of tens of millions in US dollars as customers left the network, and cost the company approximately 600,000 USD for remedial cost to prevent the attacks from happening again.

What Is a Mirai Botnet?

Mirai is a malicious software (malware) that infects Internet of Things (IoT) devices, such as video cameras, and turns these infected IoT devices into a botnet – referring to a group of infected computers that’s operated under the control of a cybercriminal to conduct malicious activities such as DDoS attacks.

Mirai first came to public attention on September 20, 2016, when it attacked Brian Krebs’ security blog. The DDoS attack on Krebs’ security blog was considered one of the largest on record at the time. By the end of September 2016, just days after the DDoS attack on Krebs’ security blog, the author of Mirai, using the name “Anna Senpai”, released the source code of Mirai on an online hacking forum. Anna Senpai claimed that 380,000 IoT devices had been infected by the Mirai malware and formed part of the botnet that took down Krebs’ website.

The Mirai source code reveals that this malware continuously scans the internet for IoT devices that use any of the 61-factory default username and password combinations. While 62 username and password combinations are listed on the Mirai source code, there’s one duplication, leaving only 61 unique username and password combinations. 

Given that many owners of IoT devices didn’t bother to change factory default usernames and passwords combinations, the Mirai malware easily infected hundreds of thousands of IoT devices and turned them as a botnet for DDoS attacks.

The publication of the Mirai source code on an online forum encouraged other cybercriminals to copy the code and operate their respective Mirai botnets. Following the publication of the Mirai source code, a series of high-profile DDoS attacks were attributed to Mirai botnets.

On October 21, 2016, Mirai brought down a big chunk of the internet on the U.S. east coast. Dyn, an internet infrastructure company, was a subject a DDoS attack that subsequently rendered popular websites inaccessible to the public. Dyn, in a statement, said that a significant volume of DDoS attack traffic originated from Mirai botnets. To date, the perpetrator of the Dyn DDoS attack remains unknown and no case has been filed against anyone in relation to this attack.

In addition to Lonestar DDoS attacks, Kaye also admitted to launching DDoS attacks using his own Mirai botnet on Deutsche Telekom that affected 1 million customers in November 2016. Kaye was extradited to Germany for this crime but only received a suspended sentence.

Three college-age friends in late 2017, Paras Jha, Josiah White and Dalton Norman, pleaded guilty before a U.S. court in creating the Mirai malware. Jha, in particular, pleaded guilty in launching multiple DDoS attacks using Mirai on Rutgers University computer system, resulting in the shutting of the University’s server used for all communications among faculty, staff and students.

Jha, White and Norman dodged jail. Jha, in particular, was ordered by a New Jersey court to pay $8.6 million in restitution and serve 6 months of home incarceration for launching DDoS attacks on the Rutgers University computer network.

The U.S. Department of Justice, in a statement, said that Jha, White and Norman’s involvement with the Mirai ended when Jha posted the Mirai source code on an online forum. “Since then, other criminal actors have used Mirai variants in a variety of other attacks,” the U.S. Department of Justice said.

Prevention

The publication of a source code of a malware has two sides. First, it encourages script kiddies – those who attempt to launch cyberattacks using scripts or codes written by others, such as in the case of Mirai. Many script kiddies, using the original Mirai source code, have been able to build their own DDoS botnets and offer the service called “DDoS-for-hire”.

Second, the flipside of making a malware source code public is that this enables the cybersecurity community to study the code and develop tools and advisories that could render this malware inoperable or useless.

There are currently available security tools that block DDoS attacks coming from Mirai botnets. Also, a simple change of factory default username and password combinations can prevent IoT devices from being infected by the Mirai malware and, in effect, could prevent DDoS attacks.

Cybercriminals are, however, relentless in their campaigns. Since the publication of the Mirai source code, cybercriminals have tweaked the Mirai source code, for instance, infecting not just IoT devices, but enterprise servers as well. Attackers also don’t simply use factory default login details in infecting computer devices, but also exploit known security vulnerabilities.

How Advanced Persistent Threat (APT) Attacks Work

The final report of the Committee of Inquiry (COI), the body tasked to investigate Singapore's worst cyber-attack in its history, concluded that an unnamed Advanced Persistent Threat (APT) group was behind the country’s worst-ever cyber-attack.

“The attacker was a skilled and sophisticated actor bearing the characteristics of an Advanced Persistent Threat group,” COI said in its final report.

COI was tasked with looking into Singapore’s worst-ever cyber-attack: the data breach on Singapore Health Services Private Limited (SingHealth). The COI report(PDF) released to the public last January 10th is a redacted version of the final report, barring sensitive information that could further harm SingHealth.

The unnamed Advanced Persistent Threat group, the COI said, illegally accessed SingHealth’s database and illegally removed personally identifiable information of 1.5 million patients, including their names, addresses, genders, races, and dates of birth between the period of June 27, 2018 to July 4, 2018. Out of the 1.5 million affected patients, nearly 159,000 of these patients also had their outpatient dispensed medication records exfiltrated. The personal and outpatient medication data of Singapore’s Prime Minister were part of the illegally accessed and removed data.

What Is an Advanced Persistent Threat (APT) Attack?

An Advanced Persistent Threat (APT), as the name suggests, is a threat that’s “advanced”, which means that sophisticated hacking techniques are used to gain access to a system, and this threat is “persistent”, which means that the attacker or attackers remain inside the compromised system for a prolonged period of time, resulting in destructive consequences.

APT attacks on nation states, such as the attack on SingHealth, and large corporations are often highlighted. APT attackers are, however, increasingly launching APT attacks on smaller organizations that make up the supply chain in order to gain access to large organizations. APT attackers gain ongoing access to a system through the following series of events:

1. Initial Access

Attackers could gain initial access to a system through various means. It could be through a known software vulnerability that’s left unpatched. In unpatched security vulnerability, a software security update is available but for whatever reasons this update hasn’t been installed.

Attackers could also gain access to a system through phishing attacks – cyber-attacks that use an email as a weapon. In a phishing attack, the victim is tricked into clicking a link or downloading an attachment inside an email masquerading as coming from a legitimate entity.

In the case of the SingHealth cyber-attack, the COI said, “The attacker gained initial access to SingHealth’s IT network around 23 August 2017, infecting front-end workstations, most likely through phishing attacks.”

2. Establishing Footholds

Once the attackers gain initial access to the system, they then attempt to establish a foothold or footholds in the system. In establishing a foothold in the system, attackers typically implant a malicious software (malware) into the system to scan and move around the system undetected.

In the case of the SingHealth cyber-attack, the COI said the attacker used a “suite of advanced, customized, and stealthy malware” to stealthy move within the system and to find and exploit various vulnerabilities in SingHealth’s system. According to COI, a number of security vulnerabilities in the SingHealth network were identified in a penetration test in early 2017, which may have been exploited by the attacker. At the time of the cyber-attack, COI said a number of these vulnerabilities remained.

3. Intensifying Access

Attackers intensify their access within a system by gaining administrator rights – the highest level of permission that’s granted to a computer user.

In the case of the SingHealth cyber-attack, the COI said the group responsible for the SingHealth data breach gained administrative access to SingHealth’s servers as the said servers weren’t protected with 2-factor authentication (2FA), enabling the attacker to access the servers through other means that didn’t require 2FA.

4. Stop, Look and Remain

APT attackers are a patient bunch. These attackers are willing to wait for days, months and even years to achieve their goal, for instance, to remove critical data, only at the right moment.

In the case of the SingHealth cyber-attack, the COI said that while the group responsible for the SingHealth data breach was able to infiltrate SingHealth’s servers for months, it was only on June 26, 2018 that the group obtained credentials to the SingHealth’s database containing trove of patients’ data, and then started to remove the trove of data from June 27, 2018 until July 4, 2018.

On July 4, 2018, an administrator at Integrated Health Information Systems Private Limited (IHiS) noticed the suspicious activities and then worked with other IT administrators to terminate the exfiltration of data. IHiS was responsible for implementing cyber security measures and also responsible for security incident response and reporting at SingHealth.

Prior to the July 4, 2018 discovery, COI said, IHiS’ IT administrators first noticed the unauthorized logins into SingHealth’s servers and failed attempts at accessing the patients’ database on June 11, 12, 13, and 26, last year.

Prevention

Two major findings by the COI in the SingHealth cyber-attack stand out:

First, remediating the security vulnerabilities identified in early 2017 penetration test would have made it more difficult for the attacker to achieve its objectives.

Second, while the attacker operated in a stealthy manner, it wasn’t silent as the IHiS’ staff, in fact, noticed unauthorized activities prior to the actual data exfiltration. Recognizing these unauthorized activities as signs that a cyber-attack was going on and taking appropriate action could have prevented the actual data exfiltration.

Contact ustoday if you need assistance in protecting your organization from Advanced Persistent Threat (APT) attacks.

Cyber Attack Disrupts Operations of Major U.S. Newspapers

Cyber criminals ended 2018 with a high-profile cyber attack, this time, attacking Tribune Publishing’s network, resulting in the disruption of the news production and printing process of some of the major newspapers in the U.S. 

The Los Angeles Timesreported that what was first thought as a server outage at Tribune Publishing’s network was later identified as a cyber attack. Tribune Publishing once owned Los Angeles Times and San Diego Union-Tribune. These 2 newspapers were later sold to a Los Angeles biotech entrepreneur. Despite the sale, these 2 newspapers still share Tribune Publishing’s printing networks.

As a result of the cyber attack at Tribune Publishing, the distribution of the December 29^thprint edition of these 2 newspapers was delayed. The distribution of the December 29^thprint edition of The New York Times and The Wall Street Journal newspapers was also delayed as these two major newspapers share the use of Los Angeles Times’ Olympic printing plant – as the name implies, also used by the Los Angeles Times.

The cyber attack on Tribune Publishing also disrupted production of other Tribune Publishing newspapers. Tribune Publishing currently owns Chicago Tribune, New York Daily News, The Baltimore Sun, Orlando Sentinel, South Florida's Sun-Sentinel, Virginia’s Daily Press and The Virginian-Pilot, The Morning Call of Lehigh Valley, Pennsylvania, and the Hartford Courant.

Chicago Tribune, for its part, reported that its December 29^thprint edition was published without paid death notices and classified ads as a result of the cyber incident at Tribune Publishing.

Marisa Kollias, Tribune Publishing spokeswoman, said in a statement that by December 30th, production and delivery were back on track at all concerned newspapers. She didn’t, however, address the details about the cyber attack itself.

“We acted promptly to secure the environment while ... creating workarounds to ensure we could print our newspapers,” Kollias said. “The personal data of our subscribers, online users, and advertising clients has not been compromised.”

While authorities and Tribune Publishing are silent about the cause of the cyber attack and whether the attacker or attackers asked for a ransom, the Los Angeles Times and Chicago Tribune reported that several individuals with knowledge of the situation said the cyber attack bore the signature of Ryuk ransomware.

What Is Ryuk Ransomware?

Ryuk is a malicious software (malware) that’s categorized as a ransomware. In a ransomware attack, all or selected files in a computer infected by the ransomware are encrypted – the process of converting plaintext or any other type of data into encoded version, denying legitimate users access to these files.

Ransomware victims are informed of the file encryption via a notice shown on the monitor of the infected computer. This notice also functions as a ransom notice. Ransomware is characterized by the fact that victims are asked to pay ransom, typically in the form of cryptocurrency like Bitcoin (also referred as BTC) in the promise that once ransom is paid, a decryption key to unlock the encrypted files would be given. 

Ryuk was first reported by security researchers at Check Pointon August 20, 2018. The researchers said that 2 weeks prior to August 20th, Ryuk perpetrator or perpetrators attacked various organizations worldwide, earning the attackers over $640,000 in just a span of 2 weeks.

Check Point researchers said Ryuk’s early attacks encrypted hundreds of personal computers, storage and data centers in each infected organization. Some organizations paid large ransom in order to retrieve their files. The highest recorded payment was 50 BTC, then priced nearly $320,000.

According to Check Point researchers, Ryuk is a highly targeted attack, which requires “extensive network mapping, hacking and credential collection” prior to each operation. In addition to encrypting files in the local drives, Ryuk also encrypts network resources.

Analysis of Ryuk conducted by Check Point researchers showed that this ransomware is similar in many ways with another ransomware called “Hermes”. The attack at Far Eastern International Bank (FEIB) in Taiwan in October 2017 brought Hermes into public attention. While Hermes exhibited typical characteristics of a ransomware in the FEIB attack, it acted as a diversion only as the attackers’ ultimate goal was to steal money. The FEIB attackers stole $60 million in a sophisticated SWIFT attack, but the total amount stolen was later retrieved. Unlike Hermes, Ryuk functions not as a diversionary tactic but as the main act.

Here are some similarities in Hermes and Ryuk that led the Check Point researchers to conclude that whoever wrote the Ryuk source code had access to the Hermes source code (to date, the source codes of Ryuk and Hermes aren’t publicly available):

Similarity in Encryption Logic

The encryption logic in both Hermes and Ryuk is similar in structure.

Whitelisting of Similar Folders

Both Hermes and Ryuk encrypt every file and directory except “Windows”, “Mozilla”, “Chrome”, “RecycleBin” and “Ahnlab”. One explanation why attackers want victims to access search engines like Chrome and Mozilla is to allow victims to search online what the ransom note means.

Prevention

Here are some best security practices in order to prevent or minimize the effects of ransomware attacks like Ryuk: 

Implement Network Segmentation

Network segmentation is the practice of splitting a corporate network into subnetworks. This practice ensures that if one subnetwork is infected with a malware like Ryuk, the other subnetworks won’t be infected. In addition to improving security, network segmentation also boosts efficiency.

Back-Up Critical Files

These are the main reasons why organizations are willing to pay an exceptionally large amount of ransom to cyber attackers: a) victims want to retrieve their files back as these files are important to their existence, and b) victims have no copies of these critical files. Organizations that practice regular back-up of critical files can afford not to pay ransom to attackers.

Contact us today if you need assistance in protecting your organization’s resources from ransomware attacks.

Top 3 Cyber Security Predictions in 2019

Cyber-attacks are becoming more common and have become a looming threat not just to large enterprises but also to small and medium-sized organizations.

Here are our top 3 cyber security predictions for the year 2019:

1. Cloud Attack Threat

There’s a looming threat in the cloud as this is where the data is heading.

A study conducted by LogicMonitor(PDF) predicted that majority of IT workloads will move to the cloud by 2020, with workloads running in public clouds will reach 41% in 2020, while workloads running on-premises will fall to 27% and the balance will run on private or hybrid clouds.

Another study conducted by Gartnerpredicted cloud computing to be a $300 billion business by 2021. According to Gartner, organizations increasingly adopt cloud services as these have been proven to provide speed, agility and cut cost that digital business requires.

There’s, however, a flipside to the positive contributions of cloud computing. The 2nd quarter of 2018 study conducted by Gartner revealed that organizations continue to struggle with cloud security, with an estimated $400 billion lost to cyber theft and fraud worldwide.

Expanding cloud services as part of an organization’s digital initiatives is indeed needed, but these initiatives should be matched with a sound cloud security strategy as cyber criminals know that there’s money in the cloud.

There are many attack surfaces in the cloud that attackers could easily exploit. For instance, in early 2018, RedLockreported that attackers illicitly used the cloud computing resources of Tesla to mine a cryptocurrency. According to Redlock, attackers were able to gain access to Tesla’s cloud computing resources as Tesla openly exposed its Kubernetes – an open-source platform for managing cloud workloads and services – without password protection. Tesla’s exposed Kubernetes, Redlock said, contained the credentials of Tesla’s Amazon Web Service account.

In cryptocurrency mining, those who allow their computers to be used for mining digital coins are financially compensated for the computer and electricity usage. Cryptocurrency mining is legal in most countries but legality ends when this is done without the knowledge and consent of the owner of the computing resource – a cyber crime called “cryptojacking”. Since the most popular cryptocurrency Bitcoin reached an all-time high price of nearly $20,000 in late 2017, there has been a dramatic rise of cryptojacking.

2. Botnet Threat

Connecting almost every computing devices, including servers and Internet of Things (IoT) devices such as routers and security cameras, exposes online resources such as websites to botnet attacks.

Botnet, which originates from the words “robot” and “network”, refers to a group of malware-infected computers that’s remotely controlled by an attacker or attackers to conduct malicious activities such as a distributed denial-of-service (DDoS) attack. In a DDoS attack, fake traffic originating from malware-infected devices is directed against a target website, rendering the target website inaccessible to legitimate users.

In recent years, cyber attackers have tweaked in a number of ways the source code of the infamous malicious software called “Mirai”. At its peak in 2016, the Mirai malware infected hundreds of thousands of IoT devices worldwide and turned them as a “network of robots” to conduct malicious activities, including DDoS attacks.

In October 2016, the Mirai botnet almost brought down the internet when it attacked Dyn, a domain name service (DNS) provider. As a result of the attack on Dyn, 80 popular websites, including Twitter, Amazon, Reddit, Spotify and Netflix temporarily became inaccessible to the public.

A notable Mirai variant was recently discovered by researchers at Netscout. While the original Mirai infected IoT devices and turned them as part of a botnet, the Mirai variant discovered by Netscout researchers infected enterprise Linux servers and turned these compromised servers as part of a botnet. Turning hundreds of thousands or millions of IoT devices and a handful of enterprise servers as part of a DDoS botnet could bring down the internet or render many websites inaccessible to the public.

It’s important to note that the Mirai and other Mirai variant infections are preventable. The original Mirai infected hundreds of thousands of IoT devices by simply logging to these devices using default or factory username and password combinations. A mere change of default or factory username and password renders the original Mirai useless.

The recent Mirai variant discovered by Netscout researchers, on the other hand, infiltrated servers that were unpatched and through brute-force – systematic attempt to guess the correct username and password combination. Patching, that is, the timely installation of a security update, and the use of complex passwords could render this recent Mirai variant useless.

3. Shortage of Cyber Security Skills

While it’s widely known that there’s a shortage of cyber security professionals, what isn’t known is how dire the situation is.

A study conducted by (ISC)2revealed that the shortage of cyber security professionals around the world has never been more acute, placing the shortage of cyber security professionals at 2.93 million, with roughly 500,000 of these positions located in North America, 2.15 million positions located in Asia-Pacific and the balance located in other parts of the world.

“The lack of skilled cybersecurity personnel is doing more than putting companies at risk; it’s affecting the job satisfaction of their existing staff,” the (ISC)2 report said.

Happy New Year and stay safe!